
Online Marketing
Get your company noticed on the Internet with Bill and the VOX-360 team competencies and start to see your web site traffic increase!
They will assist you target and develop new strategies to enhance your online marketing and deliver achieve top results. They will provide the services needed to focus on the areas that will generate the most business for you. Online marketing is a great way to communicate with potential new customers and promote products and services to a very specific target audience.

Key Account Management
Understand each customer and anticipate their needs ! Key Account Management is a strategic planning approach that goes beyond traditional selling to tackle today's customer issues. KAM is undoubtedly more complex and more difficult than simple sales activity. Bill will help you design and implement programs to appraise your potential.

Net Promoter Survey
Bill will walk you through how to integrate it into your company, including how to design the survey, how to collect the responses and interpret your score. The NPS identifies the level of Loyalty that might exist in your customer base. It provides operational, actionable, real-time feedback that is truly representative of your customers' experience as a whole.

Multicultural Marketing
Your project will be designed with an understanding of in-culture nuances and lifestyle. Each program is a customized assessment based on your actual business, industry and market profiles. Bill offers a full service in respectful execution of the message.

International Strategy
In today's highly competitive arena, expansion into international markets is a critical issue for most growing companies. Bill has worked with companies worldwide developing and implementing strategies for market entry and market development, international product launch and repositioning. He has also worked with companies to cross-fertilize international best practices. Bill's background and experience in fast growth markets such as China, Africa, Brazil and India, as well as the more mature markets of Europe and North America are a matchless asset. Scanning new horizons? Give Bill a call!

Innovation Strategy
Radical innovations are those that produce great transformations! They often require a different type of thinking. Bill can help you to strategically create and lead the innovation process within your company. He will work with you to choose the right tools that can impact your company's ability to successfully capitalize within your field. He can help you to get focused on creativity and innovation, realize your business potential and increase your bottom line.

Market & Consumer Analysis and Research
Bill provides assistance in defining a research plan to meet your objectives and fit your budget. In addition, he possesses the capabilities to manage the project from the beginning to the end, ensuring a timely and cost-efficient delivery of research results. He will bring experience, market understanding, and strategy tools to create insights in developing winning strategies.

In- Company Training
Before Bill suggests a possible solution, he will spend time with you exploring your organization's context and circumstances. He will then discuss the various learning options, so you can be sure you will receive the right solution to help your organization stay ahead in today's challenging business environment. Based on your objectives, he will develop practical, relevant seminars, events or courses for you. His methodologies often include the use of case studies, individual and group work and plenum discussion; all in a comfortable and welcoming environment that encourages employees to practice newly acquired skills.

Executive Coaching
Each organization is unique and every individual within as well. Bill will listen and react to your comments and feelings, and will work with you to attain your personal goals according to your specific needs. He provides supportive and imaginative coaching based on real-life work situations, allowing you to increase your professional competencies, improve personal effectiveness and increase loyalty from staff. You will see that there are often different ways to approach problems, resulting in better synergy with organizational objectives.